Important Information

The safety of our employees, customers, and communities is our top priority. As we continue to navigate through the challenges posed by COVID-19, we want to keep you informed about the measures we’re taking to maintain service continuity, the safety of our products, and to address any related questions.

COVID-19 Response

In response to the ongoing pandemic, we have implemented several precautionary measures to ensure the health and safety of our team and customers:

• Safety Protocols: We are adhering to the latest guidance from health authorities and implementing practices to protect our staff. Our office is closed to the public, with only essential employees allowed onsite to process orders and maintain operations.
• Product Availability: We recognize that cleaning products are critical during this time. We are working hard to ensure that our customers have access to the necessary brushes, disinfectants, and other cleaning chemicals that meet EPA criteria for COVID-19 use.
• Shipping and Delivery: While we continue to fulfill orders, please be aware that some shipping times may be slightly longer than usual due to COVID-19-related delays. We are committed to keeping you updated on any changes.

Chemical Processing and Handling

We want to ensure that you have the most accurate and up-to-date information regarding the use and handling of our cleaning chemicals, especially during this critical time. The following guidelines will help you safely and effectively use our products:

• Product Safety: All of our chemical products are carefully formulated to meet high standards of performance and safety. Always follow the product’s safety instructions, including the use of appropriate personal protective equipment (PPE), such as gloves and goggles, when handling chemicals.
• Proper Storage: Our chemicals should be stored in a cool, dry place, away from direct sunlight, and in accordance with the manufacturer’s recommendations. Always keep chemicals in their original containers and out of the reach of children.
• Disposal Instructions: For proper disposal of any chemicals, please refer to the Safety Data Sheets (SDS) included with your product or contact us directly for guidance on safe disposal practices.

Order and Service Availability

We are fully committed to meeting your needs, even during these uncertain times. If you have any questions about our products, need to place an order, or require special accommodations, please reach out to us. We are ready to assist and ensure you receive the service you need.

• Customer Support: Our team is available to address any concerns or questions. You can contact us by phone or email. While we may experience higher-than-usual volumes, we will respond as quickly as possible.
• Contactless Services: We offer contactless shipping and payment options to provide you with a safe and seamless experience.

Thank You for Your Understanding

We appreciate your continued trust in Eagle Brush & Chemical as we work together to navigate these challenging times. Your health and safety are our highest priority, and we will continue to do everything we can to support your cleaning and safety needs. We are confident that by staying vigilant and working together, we will get through this and emerge stronger.